Hello and welcome to The Visiting Vet Company, an independent mobile vet practice serving Harrogate, North Leeds, Ilkley, Wetherby and surrounding areas. Please see the map on my website (www.thevisitingvet.co.uk) for more details and get in touch if you are unsure whether I cover your area.

****PLEASE NOTE: I AM NO LONGER TAKING BOOKINGS THROUGH THE DIGITAIL APP - PLEASE FILL IN THE BOOKING FORM HERE https://www.thevisitingvet.co.uk/register-your-pet ,OR EMAIL hello@thevisitingvet.co.uk OR TEXT 07483299071 TO BOOK****

We carry out all home visits in a Covid-secure way, we will be wearing masks and require you to wear a mask for the consultation. Wherever possible, we will carry out the consultation outside. Where this is not possible, please have a well-ventilated indoor area available for us to use. We ask that only one person is present with your pet for your appointment (unless this is a euthanasia appointment).

I must be informed prior to my visit if, over the last 10 days, you or anyone in your household has had a positive test, or you are showing symptoms of COVID-19, or you are unable to wear a mask. I can then make arrangements to suit.

If you are shielding and need an appointment, please let me know. I can work out a plan so that you are kept safe and your animal gets the treatment required, without you having to come into contact with me.

Please check my website for full Covid protocols: www.thevisitingvet.co.uk/covid-19

With the aim of being environmentally responsible, I am encouraging bookings in ILKLEY, OTLEY and NORTH LEEDS on MONDAYS and HARROGATE, KNARESBOROUGH, WETHERBY and SURROUNDS on THURSDAYS. However, if this is not possible, please let me know a time that suits you and we will liaise to find a mutually convenient time, if necessary.

Please bear in mind when making your appointment, that I am working to appointment slots, and I can arrive 30 mins prior to or after the selected time. I will try to message you on the day to give you a more accurate time of arrival.

There may be times where I contact you to see if I can change your appointment time to minimise my mileage and environmental impact. If this new time isn’t suitable, please just let me know.

Please note that you will be sent details to pay for the required service in advance. In order to confirm your booking, please pay at least 48 hours prior to the appointment or as soon as you receive the invoice, if within 48 hours.

Looking forward to meeting you all soon.

Thanks

Jess

PLEASE NOTE: when booking euthanasia, blood tests, or a visit to a more challenging patient(!) please try, if at all possible, to book between 9am-3pm on Mondays or Thursdays where I am accompanied by a nurse and let me know beforehand when filling out the booking form. When these timings are not possible, don’t worry, book a time which suits you and we will liaise with you to confirm a mutually convenient time.

By booking this appointment, you are agreeing to the terms and conditions, which can be found at www.thevisitingvet.co.uk. You are also confirming that you are happy to receive your pet's vaccination and flea and worm reminders, and other information from the Visiting Vet Company, either directly or via Digitail.

PLEASE CHECK YOUR SPAM IF YOU DON'T RECEIVE A CONFIRMATION EMAIL WHEN TRYING TO SET UP AN ACCOUNT THROUGH DIGITAIL